Frequently Asked Questions

Everything you need to know about your Team Express order.

How long does shipping take for team uniforms?

Standard shipping typically takes 3-5 business days, but custom team uniforms and personalized gear require an additional 7-14 days for production prior to shipment.

Do you offer bulk discounts for schools and leagues?

Yes, Team Express specializes in outfitting large organizations. Please contact our dedicated team sales department for a custom quote on bulk equipment and apparel orders.

What is your return policy on sports equipment?

Unused items in their original packaging can be returned within 30 days of purchase. Please note that customized jerseys and used bats or gloves cannot be returned.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and officially authorized Purchase Orders from schools and government institutions.

Are the products on your site authentic brand names?

Yes, we are an authorized retailer for all brands we carry, including Nike, Under Armour, Rawlings, Wilson, and Mizuno, ensuring 100% product authenticity.